Terms and conditions

Beauty Salon STORI Elena Ljubomir Stojchevska Skopje allows you to use services and content on its website in accordance with the TERMS OF USE below. The Terms of Use apply to all content and services on the website www.storysalonzaubavina.planora.mk It is understood that users are familiar with these terms if they use any part of our portal, as well as that they accept that use of this website is solely for personal use and at their own risk.

COMPANY INFORMATION

Beauty Salon Story Elena Ljubomir Stojchevska Skopje

Address: 56a Aco Shopov St., Vlae, 1060 Gjorce Petrov, North Macedonia

Tel: 072 319 219

email: storiesalonzaubavina@gmail.com

WEB: www.storysalonzaubavina.planora.mk

EMBS: – 7773447

EDB: – MK 5044024502711

Industry code: 96.02 – Hairdressing and beauty salons

TERMS OF USE

Dear users,

Please read the following terms and conditions carefully before using our services. Each visit to our site, as well as each purchase, means that you have read these terms and conditions and that you fully agree with them. If they are unacceptable to you, please do not use this web application.

1. General provisions www.storysalonzaubavina.planora.mk has the copyright to all content (textual, visual and audio materials, databases and programming code). Unauthorized use of any part of the portal without the permission of the copyright owner is considered a violation of copyright and is subject to legal action.

Beauty Salon Story Elena Ljubomir Stojchevska Skopje operates this site from its offices in Skopje, Republic of Macedonia. We make no representation that the materials and services on this site are appropriate or available for use outside of the Republic of Macedonia, and accessing them from territories where their content is illegal is prohibited. No use or export, or import, for the purpose of exporting any materials or services on this site is permitted, nor any other copying or adaptation that is in violation of applicable laws or regulations, including, without limitation, export laws and regulations of the Republic of Macedonia. If you choose to access this site outside of the Republic

Macedonia, you do so on your own initiative and are responsible for compliance with applicable local laws. These terms shall be construed in accordance with the laws of the Republic of Macedonia and its conflict of laws principles shall not apply.

Beauty Salon Story Elena Ljubomir Stojchevska Skopje may revise these terms at any time by updating this document. Please visit this page from time to time to review the current terms because they are binding on you as a user. Certain provisions of these terms may be superseded by legal notices and conditions only available on certain pages of this site.

2. Materials submitted by the user (comments and other content) The personal data that you submit to the site www.storysalonzaubavina.planora.mk for the purpose of purchasing products\services will be treated in accordance with our document for the protection of privacy on the Internet. It is prohibited to send or transmit to and from this location, any illegal, threatening, abusive, defamatory, pornographic or other materials that are in conflict with any law.

Product photos

Beauty Salon Story Elena Ljubomir Stojchevska Skopje reserves the right that the product may differ from the actual delivered product.

The only relevant thing is the product description.

Beauty Salon Story Elena Ljubomir Stojcevska Skopje at this location does not want to receive confidential or other information from you that it cannot freely dispose of. All materials, information and other communications that you transmit or send to this location will not be considered confidential and that it cannot freely dispose of. www.storysalonzaubavina.planora.mk has no obligations to these communications. Our employees can copy, disclose, distribute, apply or otherwise use the communications and all data, images, sounds, text and all materials contained in them, for any commercial and non-commercial purposes. Of course, this group does not include your personal data. In accordance with our privacy policy, we use them only for internal use. We do not disclose or forward them to third parties, but use them only to process your orders.

3. Links to other websites

The links on this site to third-party sites are provided solely for your convenience. If you use these links, you will leave this site. www.storysalonzaubavina.planora.mk has not reviewed or controlled any of these third-party sites, and is not responsible for any of these sites or their content. Accordingly, we do not endorse or make any representations about them, or any information, software, or other products or materials found there, or any results that may be obtained from their use. If

If you decide to access any of the independent manufacturer websites linked to this site, you do so at your own risk.

4. User blog www.storysalonzaubavina.planora.mk may, but has no obligation to, monitor or review any part of the site where users transmit or send messages or communicate solely with each other, including, but not limited to, the user forum, as well as the content of any such message. However, www.storysalonzaubavina.planora.mk is not responsible for the content of any such message, whether or not arising from the Law on copyright, defamation, privacy, offensiveness or otherwise. www.storysalonzaubavina.planora.mk reserves the right to remove messages that contain material that we consider to be obscene, defamatory, offensive or in any other way unacceptable. All information regarding the transaction buyer - store www.storysalonzaubavina.planora.mk, is considered a trade secret and should be treated in accordance with the legal regulations of the Republic of Macedonia.

BUY WITH CONFIDENCE

Creating an account

In order to be able to purchase on our website, you must be a registered user. The registration process is very simple and you only need to enter your personal data. In order to start the registration, you need to click on REGISTER in the upper right corner, where you will then be presented with fields where you need to enter your data. After you have entered all the data, click on REGISTER and a link will be sent to your email that you need to click on, which will complete your registration and allow you to continue shopping.

Product selection

At the top of each page there is a drop-down menu with product categories. By selecting one of the categories, a page with listed products will open. By selecting the CHECKBOX field next to a specific filter, you enable or disable the corresponding filter. If you have found the products that interest you, you can see additional information about the specific product by clicking on the image or name of the product. If you do not know which category the product you are interested in belongs to, you can use the search field located at the top of each page. In the field you can enter the product code, brand name, purpose, etc. When viewing the products that are available for purchase, you will notice a “QUICK VIEW” field under the product. When you click on that field, you will be able to see the product from multiple angles, select the desired color and size. By clicking on the “BUY” field, you will be notified that the product is in your cart. It is possible to add the same product to the cart multiple times.

Cart contents

At any time, you can view all the products you want to buy. By simply clicking on the shopping cart icon in the upper right corner of the website, you will open a page where you can

All products selected for purchase are displayed. You can easily delete products from the cart or increase their number.

Ordering products from the cart

When you are ready to make a purchase, you only need to click on the “ACCEPT” button on the shopping cart page to make the payment. You will be asked to register or log in to your profile. The form you fill out during registration is filled out only once, and each subsequent time you log in it will be on the already created profile. When you are ready to make a purchase, you need to select a delivery address, delivery method and payment method in the next three steps. Then the page for completing the purchase will open. If you have changed your mind about the purchase and want to change something, you can simply return to the shopping cart page by clicking on the “CONTINUE SHOPPING” field. Returning to the payment section is done by clicking on the shopping cart icon.

Delivery

Once you have received confirmation of a created order, the order enters the processing status. Once it has been processed and confirmed, it will be sent for delivery.

The delivery time is a maximum of 5 business days. All orders placed on Friday or during the weekend will be processed on the first following business day.

The courier delivers the shipment to the delivery address between 8 a.m. and 4 p.m. Please ensure that a person is present at the appropriate address during that period to receive the shipment. If the courier does not find you at the address, it is common practice to call you at the phone number you entered when creating the order in order to arrange a new delivery date. If the courier does not find you at the agreed address in the second delivery attempt, the shipment will be returned to us. After receiving the shipment, we will contact you to determine the reasons for the non-delivery and arrange a re-delivery.

COMPLAINTS

After the courier service delivers the package to you, please check the product and if there is visible damage (torn parts or crumpling) or the product does not comply with your order, please call us at 072 319219 or send us an email with your details (name, surname and phone number) to salonzaubavinastory@gmail.com and state the reasons why you want to exchange/return the package. Please contact us no later than 24 hours from the receipt of the package. Our operators will inform you about the further procedure as soon as possible.

You can exchange the product in agreement with our operators. You send the product to be exchanged to us via express mail, at your own expense. After receiving the product, we check whether the product is damaged, and then we send you an appropriate replacement.

If the purchased product has any defects in terms of the provisions of the Consumer Protection Law, please act in a manner defined by the regulation on

Consumer complaints about goods purchased through an online store, which should be sent together with a completed complaint form to the address salonzaubavinastory@gmail.com

DATA PRIVACY PROTECTION

In order to successfully process orders, we need the customer's first and last name, residential address, email address, and phone number. With the help of the aforementioned data, we can deliver the desired products, as well as inform customers about the current status of the order.

On behalf of the company Beauty Salon Story Elena Ljubomir Stojcevska Skopje, we are committed to protecting the privacy of all our customers. We collect only the necessary basic data about customers (users) and data necessary for working and informing users in accordance with good business practices and in order to provide quality service. We give customers the opportunity to choose, including the opportunity to decide whether or not to unsubscribe from the mailing list. All data about customers/users is strictly stored and is available only to employees who need it to fulfill regular work activities. All employees of the company are responsible for respecting the principles of privacy protection.

When entering payment card details, sensitive information is transmitted over a public network in a protected (encrypted) form using the SSL protocol and the PKI system, as is currently the most advanced cryptographic technology.

At the choice of the buyer (user), based on voluntary consent, he can submit data and images to the Beauty Salon Story Elena Ljubomir Stojčevska Skopje by filling out a form on our website in order to receive services and products related to our work. All information obtained through the form is strictly confidential. All data of the buyers (users) are stored on a secure web server of the Beauty Salon Story Elena Ljubomir Stojčevska Skopje and are deleted after 15 (fifteen) days from the date of the last communication between the Beauty Salon Story Elena Ljubomir Stojčevska Skopje and the buyer (user).

If you are registered on our website or have filled out an online form to receive products and services from Beauty Salon Story Elena Ljubomir Stojchevska Skopje, based on a written request, you have the right:

– To be informed about what personal data is being processed about you and what are the purposes and legal basis for the processing of your personal data,

– To access your personal data and

– To supplement, modify, delete or choose to stop their further processing.

If you would like your data to be corrected or deleted or if you have any questions or suggestions in the area of personal data protection, you can contact us at the following email address: storiesalonzaubavina@gmail.com

We would like to point out that the email address from which you contact us and other personal data, as well as the content of your requests or suggestions, will not be used for any other purpose than to respond to your request, question or suggestion sent to us.

RETURN OF PRODUCTS

In the event of a return of goods or a refund of funds to a buyer who previously paid with any of the payment cards, in part or in full, and regardless of the reason for the return, www.storysalonzaubavina.planora.mk is obliged to make the refund exclusively via VISA, EC/MC and Maestro, which means that the bank, at the seller's request, will refund the funds to the cardholder's account.

All costs related to the return of the product are borne by the buyer, i.e. the amount of postage for the first return, the amount for the second return, as well as the amount charged by the commercial bank to www.storysalonzaubavina.planora.mk in accordance with the applicable price list, are retained. If the value of the returned product is greater than these costs, the difference is borne by the buyer.

DATA PROTECTION OFFICER

Elena Stojchevska

Phone number: +389 72 319 219

e-mail: elenastojcevska@gmail.com

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